acer aspire E15 pointer problem

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fullo
fullo Member Posts: 2 New User

my aspire E15 is only a few months old and since upgrading to win 10 i've been having problems with my pointer. when i'm on a web page the pointer wanders off all over the screen with beeping sounds. i,ve been in touch with microsoft and they reckon its a driver problem. can anybody help me with resolving this please

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  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon
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    fullo,

     

    Do you have an external mouse connected to the notebook by chance? If not, remove the touch pad drivers and let Windows 10 install them to see if that fixes the problem.