Windows 10 upgrade failed - now just "acer logo screen"

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aabole
aabole Member Posts: 1 New User
edited March 2023 in 2017 Archives

I just bought an ES1-511 Acer machine, which is listed on the pages where the windows upgrade should work.  I launched the upgrade - everything seemed to be going fine until reboot, when I'm now stuck on the logo page.  I can use F2 to get in to the BIOS pages, but cannot use Del or Alt-F10 as listed in other places to at least get me back to Windows 8 - any help you can give me is greatly appreciated.

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