Trouble with my acer aspire E17 (E5-772G-51AQ)

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Raven-Erin
Raven-Erin Member Posts: 1 New User
edited March 2023 in 2017 Archives

Hi evryone ! 

I've buy my laptop in september 2016 and since the first day I have trouble with it.

It alaways turn off and send me an error message with a blue screen write : Your computer meet a problem and must restart. 

Stope code : SYSTEM THREAD EXCEPTION NOT HANDLED

fail element : nvlddmkm.sys

I don't know what to do about it, someone told me it was because my graphique card wasn't update, so I did it but nothing change... 

If someone could help me it would really be nice !

( By the way I'm not english so sorry if my message is full of mistake, and I translate the erro message so the word might not be exactly the same)

Answers

  • FreeBSD
    FreeBSD Member Posts: 11 New User
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    Hello!

     

    If any windows is on your machine than try to reinstall it, before you start the intall make a slow format. You can make a slow format from the terminal of the windows's installer DVD.