The speed of processor 0 in group 0 is being limited by system firmware. The processor has been in t

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redsmock
redsmock Member Posts: 1 New User
edited March 2023 in 2017 Archives

Hello,

I apologize for bad English. i have some problems with my accer aspire E 15 E5-575g-5538 ...i go on event viewer after my notebook crash first time and i see this erorr..

Log Name:      System
Source:        Microsoft-Windows-Kernel-Processor-Power
Date:          1/10/2017 9:23:15 AM
Event ID:      37
Task Category: (7)
Level:         Warning
Keywords:     
User:          SYSTEM
Computer:      DESKTOP-OB6PLGL
Description:
The speed of processor 3 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-Kernel-Processor-Power" Guid="{0F67E49F-FE51-4E9F-B490-6F2948CC6027}" />
    <EventID>37</EventID>
    <Version>0</Version>
    <Level>3</Level>
    <Task>7</Task>
    <Opcode>0</Opcode>
    <Keywords>0x8000000000000000</Keywords>
    <TimeCreated SystemTime="2017-01-10T07:23:15.653300600Z" />
    <EventRecordID>3604</EventRecordID>
    <Correlation />
    <Execution ProcessID="4" ThreadID="208" />
    <Channel>System</Channel>
    <Computer>DESKTOP-OB6PLGL</Computer>
    <Security UserID="S-1-5-18" />
  </System>
  <EventData>
    <Data Name="Group">0</Data>
    <Data Name="Number">3</Data>
    <Data Name="CapDurationInSeconds">71</Data>
    <Data Name="PpcChanges">1</Data>
    <Data Name="TpcChanges">0</Data>
    <Data Name="PccChanges">0</Data>
  </EventData>
</Event>

 

>>>this erorr to all my processor core ....i go in power settings and i put minimum processor state 10% from 5% after restart my acer crass again i go again in power settings i ***** 15% from 10% and i update bios with my SNID from this website(1.12 to 1.20)...after my acer not detected ssd ....i go in bios and i set optimal boot bios from  uefi to legacy ...windows 10 successful start ....But new i have same problem this eror start when i start notebook but no crass just show me this eror in event viewer Smiley Sad anyone have any ideas? thank you !!

 

 

Answers

  • sfareg
    sfareg Member Posts: 2 New User
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    i have a same issue with my model Aspire VN7-571G Smiley Sad

  • F5-572G-595M
    F5-572G-595M Member Posts: 16 Troubleshooter
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    After you've successfully booted up into Windows, check Task manager by pressing Ctrl+Shift+Esc on your keyboard

     

    Then check if System Interrupts is using more than 5% of your CPU constantly.

     

    If it isn't, try setting your power plan to High Performance and restarting your laptop.

     

     

    I had this issue on my previous F5-572G-595M, where in event viewer I had this issue. System Interrupts was also hogging up 10% of my CPU.

     

    If System Interrupts is using more than 5% constantly, you have an issue. Call Acer Support and ask them to fix it. I had to send my laptop to them 3 times before I finally requested a refund Smiley Tongue. They could never fix the issue for me,