Reinstating windows not working. Acer Aspire E1 571
Hi,
I have a Acer Aspire E1 571, and i installed windows 8 pro, then upgrade to 8.1 pro, now my ram show that i have 6 Gig ram but only 2.45 avalable.
I tried to reinstall windows but it wont, i tried to use acer recovery( at boot press Alt + F10). nothing happens
Same when i tried to install i trough windows itself, after i enter the product key, it ask what i want to keep( nothing)
then it shows that there is things that i need to resolve, but there is only a blank page that shows nothing.
I also tried to boot from the disk, but when i press istall now, an error pops up, saying that the product key i entered is invalid. but it never asked for one.
Any idea How i might fix this.
Kind Regards,
Philip Pienaar
Best Answer
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Hi, sorry, but one of my friends contacted me about the problem, it has something to do with the windows i installed.
My windows that came with the laptop must be reinstalled and not to try and install windows 8 pro.
Sorry if i wasted your time, but thank you.
Kind regards,
[edited for privacy]
0
Answers
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if you try to create a recovery media using Acer erecovery, are you able to do it or the option is greyed?
I'm not an Acer employee.0 -
Acer Recovery does not open, or show up.
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Can you take a screenshot and post it here of your HDD partitions with windows disk management?I'm not an Acer employee.0
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I think this is what you ment if not, please explain what and where i must go.
Thank you
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Whoa!
4 recovery partitions.
ok the Acer recovery partition is the biggest, 15,76GB, so we must try to enable Acer erecovery (or windows) to create a recovery media to boot and re-install windows 8.
let's try the easy fix first:
Press windows key logo + r
type
diskparttype
select disk 0type
list partition
(take note of the number of the Acer recovery partition)
type
select partition x(x is the number of the Acer recovery partition, 15.76GB partition)
type
assign letter=Rtype
exitthen press
windows key logo + s
type
command prompt
right click on its icon and select, run as administrator
once in the command prompt
type
reagentc.exe /setreimage /path R:\Recovery\WindowsRE /target C:\windows
close the command prompt
reboot and try create a recovery disk to see if it works
I'm not an Acer employee.0 -
Unfortunetly that did not work.
Can,t it be the bios, i updated the bios a long time ago, it did not work so i removed the cmos batery to reset the bios, is there no other way?
Kind regards,
[edited for privacy]
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no, it's not a BIOS issue.
so the option is still greyed out?
you can try a raw operation, clone the Ace recovery partition to an USB flash drive and then make it bootable.
you can use Magic partition to do it:
I'm not an Acer employee.0 -
Hi, sorry, but one of my friends contacted me about the problem, it has something to do with the windows i installed.
My windows that came with the laptop must be reinstalled and not to try and install windows 8 pro.
Sorry if i wasted your time, but thank you.
Kind regards,
[edited for privacy]
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yes, sure.
but if you don't have an Acer recovery media, how you will re-install?
I'm not an Acer employee.0
