Need urgent help! Acer F15 f5-573-51LJ shut down and won't start

Roynato
Roynato Member Posts: 5 New User
edited March 2023 in 2017 Archives

Hello.

 

I got a brand new laptop, ACER ASPIRE F15-F5-573-51LJ about a week ago.

 

Have been using it here in the office till right now... I used it this morning, all normal, then I shut it down to go to lunch... when I got back to the office, I turned it on... it was starting but it suddenly shut down in the login windows page, the monitor quickly blinked a couple times and it all shut down...

 

It was not plugged in the power supply quen this happened. I had about 80% battery when turned it off this morning.

 

Now I keep pressing the power button and nothing happens... I plugged in the power supply to see if I get a charging light at least, and nothing, no led light...

 

What can it be?

Answers