My E15 Series, E5-575-70D0 model doesn't turn on

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agomez
agomez Member Posts: 3 New User
edited March 2023 in 2017 Archives

Hi everybody!

 

First of all, my english is rather poor, so please forgive any error you could find in this text.

 

My laptop, a 575-70D0 model, is only one month old. Yesterday, while I was using it, it suddenly turned off and from then, it won't turn on anymore.

 

While investigating in Internet, I found a solution talking about making a battery reset. It seems like I should only press the battery reset button about 5 seconds while the computer is disconnected from charger, wait about 5 minutes, connecting the charger again and turn on the computer.

 

Well, that didn't work for me. When I push the power button, the fan try to start a movement which ends after 2 seconds. Besides, when I connect again the charger, sounds an only beep which means nothing to me.

 

I'm sort of desperate. I need this unit working for tomorrow Monday at work. Please could anyone try to help me?.

 

Thanks a lot.