I have slow operation respond with new ACER Laptop Aspire ES1-131 with 2GB, DDR3L SDRAM & 500GB

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Gerzon
Gerzon Member Posts: 7 New User

I have problem very slowgoing operation response of my new laptop ACER Aspire ES11 (ES1-131), Model N15Q3, NX.G17SN.004, Windows 10, 2 GB, DDR3L SDRAM 500 GB HDD.

 

Could you please assist how to solving this problem, whether require to be added RAM from 2 GB to 4 GB or how?

 

Thanks,

Gerzon

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    4GB will help you for sure but if you have any antivirus installed, like McAfee or AVG, i suggest you to uninstall it and use the windows 10 integrated antivirus software.

    I'm not an Acer employee.
  • Gerzon
    Gerzon Member Posts: 7 New User
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    McAfee antivirus already uninstall but still slowgoing.

     

    I have plan to add the RAM capacity from 2GB to 4GB and then downgrade Windows 10 to Windows 7.

     

    My Acer laptop still in warranty period and I will be bring to ACSC.

     

    I begun disappointed with my new Acer laptop.

     

    Any more advice to solving my problem?

     

    Rgds,

    Gerzon

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    don't downgrade to windows 7, windows 10 has a better hardware management.

     

    increase your ram to 4GB and maybe have a look to a SSD to increase system speed.

    I'm not an Acer employee.
  • Gerzon
    Gerzon Member Posts: 7 New User
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    I have brought my Acer laptop to ACSC and they said motherboard have to be changed. What happen with the laptop while I not yet optimal used after bought?