Error on Aspire ES1-511 - PCI Encryption/Decryption Controller - Windows 10

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trdavidson
trdavidson Member Posts: 2 New User
edited July 2023 in 2018 Archives

I am having problems adressing Windows Error 28 on this laptop for the device noted above.

Device is identified with yellow triangle containing exclamation point

I have attempted "Update driver" with no success.

I have attempted uninstalling the device and rebooting with no success.

I have done several searches seeking a driver for this device but have had no success.

The device itself appears in Windows Device Manager under "Other devices".  2 other items also appear in this group:

000eSMS/MMS

Bluettoth  Peripheral Device.
Both of these are identified with question marks.

Windows is unable to update either of these 2 devices also.

Windows 10 forums have been unable to assist with this.  

Any suggestion on repairing this error would be appreciated.

Thanks in advance -

Terry  Davidson

Best Answer

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    on device manager, check about a Bluetooth adapter, if it's listed, please post if it's Atheros or Broadcom and report hardwareID too.

     

    those 2 devices are part of Bluetooth adapter - software suite.

     

    or you can try to install the BT drivers from the ES1-520 support page:

    http://www.acer.com/ac/en/US/content/support-product/6082;-;Aspire%20ES1-520

    I'm not an Acer employee.
  • trdavidson
    trdavidson Member Posts: 2 New User
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    Hi -

    Thanks for your reply.

    I corrected the error with the PCI Encryption/Decryption Controller via this link I discovered after posting here:


    https://downloadcenter.intel.com/download/25236/Intel-TXE-Intel-Trusted-Execution-Engine-driver-for-DE3815TYKHE-DN2820FYKH

    I followed your link and downloaded and installed drivers for both Atheros and Broadcom since Device Manager was unable to identify the hardware beyond what has been noted.

    The question mark remains for both of those bluetooth devices, but Windows says they are working properly.  I'm thinking these devices may be for a USB dongle that I have since stopped using.

    Thanks for your help - I appreciate it!



  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
    Answer ✓
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    it can be the old USB dongle.

    I'm not an Acer employee.
  • mohd82
    mohd82 Member Posts: 1 New User
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    Error on Aspire E5-522 PCI Encryption/Decryption Controller - I have attempted "Update driver" with no success.

    I downgrade windows 8.1 to windows 7.. now i use windows 7 ultimate 64 bit

    I have attempted uninstalling the device and rebooting with no success. my laptop use AMD processor

    Thanks for your help - I appreciate it!