ES1-411-C1WD usb problems

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cevad
cevad Member Posts: 2 New User

Hi,

 

We have a ES1-411-C1WD which we have upgraded to 8Gb RAM and SSD, for a time it was a great laptop (especially given the price - after the upgrades), however the USB ports have started to play up.

 

The USB3 port appears to no longer function correctly, we did have a powered hub connected to it, and it was working great, however, now, when we plug the hub in, Windows 10 (upgraded from 8.1 and then fresh installed) disconnects and reconnects the port.

 

The following shows in device manger

usb3 error.JPG

 

Does anyone have any suggestions on a fix?  I have tried to plug a device directly into the usb3 port, but the same happens.

 

Thanks,

Dave

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