E1-572P Sound problem

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RobC54
RobC54 Member Posts: 2 New User

I have an E1-572P  (i5 with W8.1) which has an intermittent sound problem. The sound keeps cutting in and out for a few seconds at a time even if the laptop is not being touched or moved. It sound a bit like Norman Collier, the comedian (that dates me!!) I do not touch it as it might eliminate the loose connection aspect. Both speakers are affected.

 

Any one had a similar problem...?

Answers

  • laurent_14
    laurent_14 ACE Posts: 10,145 Trailblazer
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    Hello,

     

    Have you tried to reinstall the audio driver from Acer recovery management - Reinstall drivers or applications - Select the audio driver?

    France
  • RobC54
    RobC54 Member Posts: 2 New User
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    Hi

     

    Have tried all that, no luck.

     

    Sound is perfect on external speakers and headset but intermittent on internal speakers. The fault seems like a loose/bad connection. Probably going to cost and arm and a leg!!