Aspire ES1-531-P9QU Freezes

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Amlev
Amlev Member Posts: 1 New User
edited March 2023 in 2017 Archives

I purchased this laptop end of last month, and on occasion it has started to freeze completely and I can only get it going by shutting it down by the power button. This is not something I expect with a new computer.  I am not tech savvy so if you are answering can you make it as 101 as possible please? Smiley Happy THANKS