All default programs missing after windows 10 re install???

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kristiefequet20
kristiefequet20 Member Posts: 1 New User

My laptop is an Acer aspire E 15 (E5-573T-P1LS)

 

So recently I decided to do a factory reset, I got towards the end and I kept getting an error message that the reset could not be completed. After that my laptop kept shutting off and restarting like it was stuck in an infinte reboot loop.

 

Nothing I tried worked so I downloaded windows 10 on an USB to reinstall windows and for the most part it's working now however none of the default programs that should have came with my laptop are there thats including all the acer related programs. Not even the MCafee anti virus. I was just wondering if theres a way for me to get them back some how?

 

Thanks in advance!

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