Acer aspire ES11-131-C7YE auto shut down

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Waradito
Waradito Member Posts: 4 New User
edited March 2023 in 2017 Archives
I have acer Aspire ES11-131-C7YE, with OS ubuntu 16.04 amd 64, and when i power on it will be shown critical temperatur reached and shutdown, i was bring it to service center but they don't have any solution, please help me

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    i would check on Ubuntu community if someone else is reporting your issue, can be a kernel issue.

    I'm not an Acer employee.
  • JackE
    JackE ACE Posts: 44,630 Trailblazer
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    Can you F8 or F12 stall the Linux boot sequence to see if the machine still prematurely shuts off? Jack E/NJ

    Jack E/NJ

  • doughjohn
    doughjohn Member Posts: 353 Mr. Fixit WiFi Icon
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    Hi

     

    Let's separate out the statement.

     

    Ubuntu 16.04, I think it's an LTS and very stable and unlikely to cause your problem, but if you tried another operating system like Windows, another linux live from USB or just went into the BIOS does it get hot?

     

    What is actually reporting the overtemperature, the OS or the BIOS?

     

    NEXT

    Does the fan run at power on? 

    Is the fan duct clean?

     

     

  • Waradito
    Waradito Member Posts: 4 New User
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    I had tried windows also , and same case it automatically shutdown after pass booting menu , aspire ES11 doesn't have a fan , i was check pasta on processor and its looking good
  • JackE
    JackE ACE Posts: 44,630 Trailblazer
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    Can you F8 or F12 to interrupt/stall the boot sequence to see if the machine still prematurely shuts off before the OS begins to load? Jack E/NJ

    Jack E/NJ