Acer ES1-533-C3YX shutdown problem

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stefaca
stefaca Member Posts: 2 New User
edited September 2023 in 2019 Archives

Hi, 

 

I've installed Linux Mint 18.1, 64bit on new laptop but I'm facing a problem with shutdown. If I try to shut it down from menu or from terminal with shutdown -h now or shutdown -R now Mint logo appears but shutdown hangs up. I've tried to blacklist dw_dmac and dw_dmac_core but didn't succeed (some solutions found on web). Also tried to modify kernel params by adding acpi=off or acpi=force but this also didn't help. Is there any solutions or something more that I can try? 

 

More laptop informations:

System:    Host: daca Kernel: 4.8.0-39-generic x86_64 (64 bit gcc: 5.4.0)
Desktop: Cinnamon 3.2.7 (Gtk 3.18.9-1ubuntu3.1) Distro: Linux Mint 18.1 Serena
Machine: Mobo: Acer model: Stego_AP v: V1.04 Bios: Insyde v: V1.04 date: 09/07/2016
CPU: Dual core Intel Celeron N3350 (-MCP-) cache: 1024 KB
flags: (lm nx sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx) bmips: 4377
clock speeds: max: 2400 MHz 1: 1963 MHz 2: 1550 MHz
Graphics: Card: Intel Device 5a85 bus-ID: 00:02.0
Display Server: X.org 1.18.4 drivers: intel (unloaded: fbdev,vesa)
tty size: 238x66 Advanced Data: N/A for root
Audio: Card Intel Device 5a98 driver: snd_hda_intel bus-ID: 00:0e.0 Sound: ALSA v: k4.8.0-39-generic
Network: Card-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller
driver: r8169 v: 2.3LK-NAPI port: 1000 bus-ID: 01:00.0
IF: enp1s0 state: down mac: <filter>
Card-2: Intel Device 24fb driver: iwlwifi bus-ID: 02:00.0
IF: wlp2s0 state: up speed: N/A duplex: N/A mac: <filter>
Drives: HDD Total Size: 128.0GB (9.0% used) ID-1: /dev/sda model: KINGSTON_RBU size: 128.0GB temp: 34C
Partition: ID-1: / size: 14G used: 6.7G (51%) fs: ext4 dev: /dev/sda2
ID-2: /home size: 99G used: 362M (1%) fs: ext4 dev: /dev/sda3
ID-3: swap-1 size: 4.10GB used: 0.00GB (0%) fs: swap dev: /dev/sda4
RAID: No RAID devices: /proc/mdstat, md_mod kernel module present
Sensors: System Temperatures: cpu: 44.0C mobo: N/A
Fan Speeds (in rpm): cpu: N/A
Info: Processes: 211 Uptime: 0 min Memory: 441.0/3775.7MB Init: systemd runlevel: 5 Gcc sys: 5.4.0
Client: Shell (bash 4.3.461) inxi: 2.2.35

 

Answers

  • stefaca
    stefaca Member Posts: 2 New User
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    Anyone?

  • thkatsou
    thkatsou Member Posts: 1 New User
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    Run dmesg and if you see a message:

    Using host bridge windows from ACPI; if necessary, use "pci=nocrs" and report a bug

    edit /etc/default/grub

    GRUB_CMDLINE_LINUX_DEFAULT="pci=nocrs"

    and

    sudo update-grub

  • Ficovka
    Ficovka Member Posts: 3 New User
    edited June 2019
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    Hey nothing of this worked for me
    But this was helpful anyway
    try this (it worked for me)
    open terminal
    ============================================
    type
    sudo nano /etc/default/grub
    now change
    GRUB_CMDLINE_LINUX_DEFAULT="pci=nocrs"
    press crtl+o
    press enter
    press ctrl+x
    exit
    ============================================
    You are done!