Acer E5-573G - Acer Bluelight Shield doesnt work

cawarner428
cawarner428 Member Posts: 1 New User
edited August 2023 in 2018 Archives

I bought this laptop back in 2015. The Acer BluelightShield that I access through my Acer Quick Access does not let me turn it on like I once was able to. It just randomly started to stop working. It says it is "off" and when I try to turn it on, it says in orange lettering "Cannot control this device." Any tips or suggestions on how to fix this? Thank you!

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