Acer E5-511-P34X black screen issue

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maresla4
maresla4 Member Posts: 1 New User
edited March 2023 in 2017 Archives

My laptop is screen is black when i turn it on. it charges when connected to the power pack and turns in when i press the power button, but cant see anything on the screen, screen it totally balck.

 

Have tried pulling out the battery and hard reset by pressing down the power button but all to no avail.

 

Thought it might be a bios issue and have also downloaded the bios for update but dont know how to go about it with black screen.

Please kindly assist.