Acer Aspire Laptop won't boot up!! Help please!!!

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orioles4me
orioles4me Member Posts: 6 New User
edited March 2023 in 2017 Archives

I can get to the erecovery screen but the circle just keeps spinning, even after 2 hours. Any help would be greatly appreciated. Getting back to factory settings would work.

 

Thank You

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    so Alt+F10 keys just give you spinning circle?

    can you please post your laptop model?

    which windows OS version is installed or was installed prior to upgrades?

    I'm not an Acer employee.
  • orioles4me
    orioles4me Member Posts: 6 New User
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    Thanks for responding. I'm definitely not too computer savvy! Model is Aspire 5263 Series ...P5WE6...Windows 7

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    ok but how do you reach/reached the erecovery screen?

    alt+f10

    from windows Acer recovery software

    erecovery disks

     

    I'm not an Acer employee.
  • orioles4me
    orioles4me Member Posts: 6 New User
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    alt+f10...I have 4 copies on disks of acer laptop restore + 1 acer laptop backup files disk + 1 backup drivers and applications acer laptop appdrv 1...if that helps you

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    if you don't have any personal file to recover, boot from the restore disk and re-install windows from scratch.

    I'm not an Acer employee.
  • orioles4me
    orioles4me Member Posts: 6 New User
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    Don't have anything really important on it. So I can accept starting from scratch. I've put the first acer restore in the comp. and it's not doing anything. Even tried putting the disk in and then turning it on...but nothing happens.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    enter BIOS pressing F2 and under BOOT menu, enable F12 boot list key, then press F10 to save.

    at next boot press F12 and from the boot list choose your DVD/CD

    I'm not an Acer employee.
  • orioles4me
    orioles4me Member Posts: 6 New User
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    I'm at the boot menu. I have 6 items listed

     

    1HDDO: WDC WD3200BPUT-22ZEST0

    2ADAPTI CDROM: HL-DT-STDVDRAM GT32N

    3USB FDD:

    4Network Boot:

    5USB HDD:

    6USB CDROM:

     

    Not sure what I should do to enable F12boot list key. Also in security,the password on boot is disabled. Is that how it should be?

    Again I apologize for being a basketcase. I really appreciate your help.

  • MegasBaladoros
    MegasBaladoros Member Posts: 7

    Tinkerer

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    This is not exactly what IronFly meant. In another page of your BIOS there should be a choice to "enable F12 boot list". Enable it.

  • orioles4me
    orioles4me Member Posts: 6 New User
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    Sorry I got it now. Took me to the ...launch startup repair (recommended) and start windows normally. I have the first restore disk in the slot