Acer Aspire E5 - Windows 10 power management issues

Andarkelben
Andarkelben Member Posts: 1 New User
edited March 2023 in 2017 Archives

I have an Aspire E5-574G, that has for some time had an issue with not being able to turn on after having entered automatic sleep mode. Also, even though sleep-on-lid-close was disabled, whenever I closed the lid, the computer would go to sleep, and not be able to return, without holding the start button for 10secs.

The initial suggestion from support was to roll back Windows 10 to factory settings, with I did two days ago, and now the real problems star. After resetting Windows, the laptop will not run without the power cord plugged in. It claims that the battery is 100% fully loaded and there's no indication that the battery is faulty, it even worked perfectly right up until I did the Windows reset. Right now it really seems to me that the battery is damaged, but I'm leaning towards Windows power management being the issue?

 

Anyone have any good suggestions, bar scrapping Win10 and go back to good old XP?!? Smiley Wink