Acer Aspire E5-573-37HY DVD isn't working

Pearl96
Pearl96 Member Posts: 1 New User
edited March 2023 in 2017 Archives

Hello! Yesterday I wanted to install Cambridge Advanced learner's dictionary from the dvd but when I inserted the DVD I was shocked for the dvd icon does not appear even in the device manager! I tried many solutions that are available out there but no success even the registry edit! I inserted my Windows 10 Education DVD to reinstall windows but the DVD doesnot work in boot also! I have a usb stick with Ubuntu I could not boot from usb (even the one which has windows 10 files) unless I change boot mode to legacy. After Installing Ubuntu 16 the DVD is still not working! Today I have reinstalled Windows 10 creators and the problem is still persistent! Now I am running Ubuntu 16. Please what should I do? Thank you in advance