Acer Aspire E5-521-23KH Disc Drive not showing up after clean install of windows 10

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AbsoluteTech
AbsoluteTech Member Posts: 1 New User
edited March 2023 in 2017 Archives

Hello,

 

    I recently had to replace my hard drive because it was completely bad and could not access the recovery. I replaced the 1TB drive with a new WD 1TB drive and installed windows 10 Home from scratch. Everything went fine and I was able to install all drivers from windows update and the Acer support page for this model. However the disc drive is not showing up in the device manager or in "This PC" I can scan for new hard ware changes although it never shows up. The disc drive does show up in the bios however in the boot order as ATAPI CDROM: HL-DT-ST DVDRAM GUAON. The disk drive opens up when pressing the button and spins the disk. Green light flashes and everything. Anyone know of a good fix??

 

Thank you,

Sincerely, Aaron