Acer Aspire E15 at start up the laptop turns on, the Acer logo is there then dark screen .

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ieie50
ieie50 Member Posts: 3 New User

Acer Aspire E15 at start up the laptop turns on, the Acer logo is there then I get a dark screen . If I press the Fn key and all the F keys by running a finger across sevreral times it eventually lights up and I see my log in screen. What can I do to rectify this ?

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  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon
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    ieie50,

     

    It is defenitely not normal to have that issue. I would recommend running a disc check and memory check to make sure there are no problems.

  • ieie50
    ieie50 Member Posts: 3 New User
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    Thanks for the repy, I tried both of those things and still no change. I suceeed in continuing to press Fn key and in particulat, the F5 & FD6 keys and it eventually gives me my log in screen. This all stared happening after WINDOWS 10 upgrade so I went back to WINDOWS 8.1 , same problem and opted up again to WINDOWS 10 but it still does the same thins. Any other ideas ?

     

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon
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    ieie50,

     

    FN+F5 is usually toggling between internal and connected external screens; FN+F6 is used to toggle the backlight on and off. You do not have your notebook connected to an external display, correct?

  • ieie50
    ieie50 Member Posts: 3 New User
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    No its is not connected to an external screen. The strange move as I indicated or pressing Fn and running my fing across the F buttons back and foirth 2 or 3 times gets it to work !

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon
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    ieie50,

     

    I would suggest possibly having the system repaired to be checked for defective hardware. Here is the link to set up repairs online or you can chat online with a technician (available 24/7).