Acer Aspire E1 startup problem

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carchoth
carchoth Member Posts: 2 New User

I have an Acer Aspire E1 model Q5WPH, runnng Windows 8.  All has been well until this week when the screen began flashing random colours.

 

I powered the machine off and from then on it refuses to boot back up.  Power appears to be getting through as it starts up the DVD drive but then the power light goes off - then back on and the process continues until I power the machine off again.

 

Is this a known issue and is there anything to be done to fix it?

 

 

 

Best Answer

  • sathya0403
    sathya0403 ACE Posts: 586 Pioneer
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    Hi,

    Check if you have any extended warranty or service plan from the store you got the unit, that may help you save some $s.

Answers

  • sathya0403
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    Hi,

    Do You See the Acer Logo when the computer Is powered On, if no, then its a Hardware issue & if the unit is under warranty please contact support for a service
  • carchoth
    carchoth Member Posts: 2 New User
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    Sadly, I don't see the Acer logo on power on.  And even more sadly the machine is over 1 year old.

     

     

  • sathya0403
    sathya0403 ACE Posts: 586 Pioneer
    Answer ✓
    Options
    Hi,

    Check if you have any extended warranty or service plan from the store you got the unit, that may help you save some $s.