ACER Aspire E5 Automatic repair loop

Good day,

Notebook is stuck in "automatic repair" loop and just continues to "automatic repair" (blue screen) every time we try to restart.

"Significant" event before this happened:

Morning - installed kaspersky lab anti virus

Evening - boot up error

Action taken:

-cannot boot to safe mode to try to repair/disable.

-refreshed pc but failed, checked the logs and root cause: bad hard disk. Ran chkdsk /r and was successful. restarted but still in loop

-turn off pc for 1 day, restarted but now stucked in "diagnosing your pc" screen (did not enter automatic repair screen)

Planned next action: (I want to hear your suggestion first to add on this list)

-disable automatic repair thru cmd (can this be done without windows 8.1 disc?)

-disassemble and re-assemble notebook

-reset PC (last resort) (any way to get files back?)

Thanks in advance.

Next to try

Accepted answers

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doughjohn

Hi

Would you and/or the machine have the capabilities to create a repair disk in addition to the Windows 8.x you already have (presumably on my part, that there is a recovery part on the HDD)?

Maybe turn off secure boot in the BIOS and consider a repair disk made from...

The Windows 8 iso from Microsoft (search software-download/windows8).

Knoppix disk to view and repair / recover data.

What is diagnosing the PC, an Acer system file or Microsoft W8 or the bios-post routine?

A cloning tool to recover your files, clonezilla to recover user files.

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