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Acer e5-573

Acer e5-573

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New User

Acer e5-573

from last two days my laptop is not recognizing battery , it sometimes starts and some times not on AC supply. if it starts then battery is not charging beyond zero percent.
can anyone help!!?
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3 REPLIES
ACE Pathfinder

Re: Acer e5-573

Hi,

Disconnect from mains(remove AC adapter), follow the instructions in the video, once you finished leave the laptop to rest for a while before starting again.

https://us.answers.acer.com/app/answers/detail/a_id/34843/~/acer-internal-battery-reset

New User

Re: Acer e5-573

i tried but it dint work

i pressed it for 10 secconds and  started laptop it dint help

is there any other alternative?

 

ACE Pathfinder

Re: Acer e5-573

Hi,

It could be a bad battery or the faulty adapter, only way to check is to send it for a Service to Acer service centre in your region or get it checked by a technician in a local repair shop.

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