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jdeecker
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after replacing HDD Windows7 is not "genuine" .. how to get new activation code etc

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I have a Acer desktop Aspire M5811 that is out of warranty The hard drive failed and I replaced it. I used Acronis software to clone the old drive to the new drive. It executed fine and almost all software works .. except a number of functions in Windows 7 (like updates and copy from Internet Explorer do not .. and I get error messages stating windows 7 is not a “genuine copy” .. the current activation code is ****** Microsoft has been no help as they say “Buy” a new copy / activation key or contact Acer for help, or reinstall from original factory info and all the programs. Files data etc since the beginning. That would take a rather long time as I have many programs to do. It seems I need a new activation code from Acer and instructions how to apply it .. the computer information page states the product is activated and provides no method to change the code. I am out of warranty so Acer says go to the community forums etc .. I hope you can help or else I’m in for a long week of reinstalling.. John

 

[edited for privacy]

Acer Technician
Acer-Tommy
Envios: 6.351

Re: after replacing HDD Windows7 is not "genuine" .. how to get new activation code etc

Acer does not provide "new activation codes". 

You need to reinstall the operating system from the recovery media you created when you first received the system.

 

Please review this article:
Reloading your Acer Computer

Important Links: Global Support Pages | Knowledge Base Articles
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jdeecker
Envios: 2

Re: after replacing HDD Windows7 is not "genuine" .. how to get new activation code etc

 

 No activation codes provided ... so when the C hard drive fails ...  what is the recommended procedure for migrating the system and programs to new hard drive .. without having completely reloading and reinstalling 50+ programs and hardware that have been installed since the machine was purchased 3 years ago.

 

Is their a way the ACER recovery system(s) can do this?  Or maybe a third party program?  

Acer Technician
Acer-Tommy
Envios: 6.351

Re: after replacing HDD Windows7 is not "genuine" .. how to get new activation code etc

Windows Easy Transfer is one program from Microsoft specifically designed to do this.

  http://windows.microsoft.com/en-us/windows7/products/features/windows-easy-transfer

 

"When you're switching to a new PC, Windows Easy Transfer helps you transfer your files, email, pictures, and settings. In Windows 7, it lives up to the "easy" in its name."

Important Links: Global Support Pages | Knowledge Base Articles
Remember to mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will make it easier for others to find the same information. Use the kudos-thumbs-up.png Give Kudos button to offer a thumbs-up for good post content and a pat on the back to the author.

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