em 02-25-2014 02:13 PM
I bought a Referbished Acer all in one desktop on the 11th from NewEgg Model Number (A5600U-UB308), and Newegg advertised that the PC had a 90 day limited parts and labor warranty through the manufacturer. However when I call Acer tech support the phone tree directs me to a 3rd party, pay for service, tech support.
So what I'm trying to determine is if Acer actually does offer a limited warranty or if Newegg was incorrect.
Thank you,
em 02-25-2014 03:44 PM
In the US warranty support for refurbished products is not handled by Acer directly. Your unit should come with warranty paperwork and this should point you to the correct support team. If you're not able to locate it feel free to private message me your serial number and I'll see if I can help.
Remember to mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will make it easier for others to find the same information. Use the Give Kudos button to offer a thumbs-up for good post content and a pat on the back to the author.
United States
© 2014 Acer Inc.