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Regular Visitor
a111
Posts: 3
Registered: ‎01-05-2013

TouchScreen Not Working Windows 8 Acer Aspire z5610

Hello

 

I have an Acer Aspire z5610 and have Windows 8 installed, however I cannot get the touch screen to work. I could not find any drivers for touch on the Acer website.

 

Any ideas? Any help is much appreciated

Thanks in advance

Valued Leader
freeza
Posts: 1,323
Registered: ‎11-20-2012

Re: TouchScreen Not Working Windows 8 Acer Aspire z5610

Good day

 

Touch on Aspire Z5600 and Z5610 only works in Windows 7, not Windows 8. There is no driver for it.

 

Regards,

Freeza

Frequent Contributor
tom85
Posts: 246
Registered: ‎11-27-2012

Re: TouchScreen Not Working Windows 8 Acer Aspire z5610

Hi,

Were there any changes made before the issue?

 

I would suggest you to try uninstalling and reinstalling the touch screen drivers in device manager and check if this helps.

a. Click Start, and then click Control Panel.
b. Click System and Maintenance, click System, and then click Device Manager.

Note If Control Panel is in Classic View, double-click System, and then click Device Manager.
If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.

c. In Device Manager, expand the appropriate category for the touch screen driver and right-click the listed driver. Here you will get all the option to update or Install/uninstall drivers. Click on Uninstall.
Check if at all there is an exclamation mark along the driver, it suggests issues with the driver installed.
d. Restart the computer. This will let the computer automatically detect the device drivers on restart of the computer. Now check if the issue resolves.
If the issue persists you may contact or refer to the website of the computer manufacturer and get the latest drivers installed for the touch screen to work properly.

Refer to the below mentioned link for updating the drivers -
http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly


Also refer:
Calibrating the touch screen in Windows 7

http://acer--uk.custhelp.com/app/answers/detail/a_id/427/session/L2F2LzEvdGltZS8xMzMzOTYyNTQ3L3NpZC9...

Unexpected behaviour when using multiple touch screens

http://acer--uk.custhelp.com/app/answers/detail/a_id/3414/related/1

 

Hope this helps!

Regards
Tom
Regular Visitor
a111
Posts: 3
Registered: ‎01-05-2013

Re: TouchScreen Not Working Windows 8 Acer Aspire z5610

Thanks for your response

I saw some other threads, and people were able to find drivers that would work with windows 8 that would allow the touch functionality. Since others got it to work, I thought they could be a possibility that I could also get it working.

 

e.g. In this thread someone got it to work with an Acer Asoire z5600 http://community.acer.com/t5/Acer-All-In-Ones-Desktops/HELP-Acer-Aspire-All-In-One-Touch-Screen-afte...

 

I will check device manager, and post back

Frequent Contributor
tom85
Posts: 246
Registered: ‎11-27-2012

Re: TouchScreen Not Working Windows 8 Acer Aspire z5610

Drivers for Windows 8 are different from W7.

Regards
Tom
Regular Visitor
a111
Posts: 3
Registered: ‎01-05-2013

Re: TouchScreen Not Working Windows 8 Acer Aspire z5610

Thanks for your response. I understand that. But the fact that people with this model got it to work in thius thread convinced me to get it working on mine

 

http://community.acer.com/t5/Acer-All-In-Ones-Desktops/HELP-Acer-Aspire-All-In-One-Touch-Screen-afte...

 

It looks like they got it working in the link. Is there anway I can get it working

 

And by the way, there are not touch drivers for windows either.

 

Thanks in advance

Frequent Visitor
xrg9101
Posts: 1
Registered: ‎10-30-2013

Re: TouchScreen Not Working Windows 8 Acer Aspire z5610

I have just gone threw this problem i had win 7 and every thing was fine i upgraded to win 8 then win 8.1 and lost my touch screen i could not find any driver out there but then i unplugged my acer wireless keyboard and mouse usb reciever in the middle os a restart and when it booted to win 8.1 my touch screen was working so i then started plugging in dirent mice and keyboards i ended up with a usb logitec keyboard and a logitec ait wireless mouse and my touch screen is still working well i am not and engineer so i donot udersatnd why but it work some of the keyboards i tried where microsoft wireless and a maplin wireless mouse and keyboard i have allso tried swapping them all around but lost touchscreen so went back to my logitec stuff and its fine

Frequent Visitor
rachrach
Posts: 1
Registered: ‎01-13-2014

Re: TouchScreen Not Working Windows 8 Acer Aspire z5600

Hi There,

 

I do have a stylet in control panel, would you please send me the touch screen driver i have acer z5600

 

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