Desktops & All-In-Ones

[a111]

Hello

I have an Acer Aspire z5610 and have Windows 8 installed, however I cannot get the touch screen to work. I could not find any drivers for touch on the Acer website.

Any ideas? Any help is much appreciated

Thanks in advance

[freeza]

Good day

Touch on Aspire Z5600 and Z5610 only works in Windows 7, not Windows 8. There is no driver for it.

Regards,

Freeza

[tom85]

Hi,

Were there any changes made before the issue?

I would suggest you to try uninstalling and reinstalling the touch screen drivers in device manager and check if this helps.

a. Click Start, and then click Control Panel.
b. Click System and Maintenance, click System, and then click Device Manager.

Note If Control Panel is in Classic View, double-click System, and then click Device Manager.
If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.

c. In Device Manager, expand the appropriate category for the touch screen driver and right-click the listed driver. Here you will get all the option to update or Install/uninstall drivers. Click on Uninstall.
Check if at all there is an exclamation mark along the driver, it suggests issues with the driver installed.
d. Restart the computer. This will let the computer automatically detect the device drivers on restart of the computer. Now check if the issue resolves.
If the issue persists you may contact or refer to the website of the computer manufacturer and get the latest drivers installed for the touch screen to work properly.

Refer to the below mentioned link for updating the drivers -
http://windows.microsoft.com/en-us/windows7/Update-a-driver-for-hardware-that-isnt-working-properly

Also refer:
Calibrating the touch screen in Windows 7

http://acer--uk.custhelp.com/app/answers/detail/a_id/427/session/L2F2LzEvdGltZS8xMzMzOTYyNTQ3L3NpZC9...

Unexpected behaviour when using multiple touch screens

http://acer--uk.custhelp.com/app/answers/detail/a_id/3414/related/1

Hope this helps!

[a111]

Thanks for your response

I saw some other threads, and people were able to find drivers that would work with windows 8 that would allow the touch functionality. Since others got it to work, I thought they could be a possibility that I could also get it working.

e.g. In this thread someone got it to work with an Acer Asoire z5600 http://community.acer.com/t5/Acer-All-In-Ones-Desktops/HELP-Acer-Aspire-All-In-One-Touch-Screen-afte...

I will check device manager, and post back

[tom85]

Drivers for Windows 8 are different from W7.

[a111]

Thanks for your response. I understand that. But the fact that people with this model got it to work in thius thread convinced me to get it working on mine

http://community.acer.com/t5/Acer-All-In-Ones-Desktops/HELP-Acer-Aspire-All-In-One-Touch-Screen-afte...

It looks like they got it working in the link. Is there anway I can get it working

And by the way, there are not touch drivers for windows either.

Thanks in advance

[xrg9101]

I have just gone threw this problem i had win 7 and every thing was fine i upgraded to win 8 then win 8.1 and lost my touch screen i could not find any driver out there but then i unplugged my acer wireless keyboard and mouse usb reciever in the middle os a restart and when it booted to win 8.1 my touch screen was working so i then started plugging in dirent mice and keyboards i ended up with a usb logitec keyboard and a logitec ait wireless mouse and my touch screen is still working well i am not and engineer so i donot udersatnd why but it work some of the keyboards i tried where microsoft wireless and a maplin wireless mouse and keyboard i have allso tried swapping them all around but lost touchscreen so went back to my logitec stuff and its fine

[rachrach]

Hi There,

I do have a stylet in control panel, would you please send me the touch screen driver i have acer z5600

[Snuffy]

Touch Drivers should be included in the CHIPSET, some Touch drivers are included in the HDD Drivers, (Dell on several only if you installed the DELL HDD Drivers, would the Touch work, you could then update to M$ drivers or Manufacture drivers and touch still worked.) also it is possible that any other driver could interfere, i have seen Mouse - keyboard or other drivers jam up touch, had a DELL (client) that if i uninstalled it IRS driver then touch worked. it might alos be the sequence of what is installed first, (some 3d party) programs will allow you to move/set what is loaded first. also you might try safe mode, see if touch works, you can also use log ea to see where the problem (possiblely) you can also check event viewer, for issues...