em 04-01-2014 04:07 AM
em 04-04-2014 09:22 PM
Have you checked our Downloads and Maunals page for this model? If you have and there are no drivers listed for Windows 8/8.1 then that operating system is not supported on this system. The issue you are describing is a compatibility issue with Windows 8/8.1 as the device manager is not able to identify the installed devices.
Important Links: US Driver Downloads | Knowledge Base Articles | Service Locations
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em 04-05-2014 01:14 AM
United States
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