Desktops & All-In-Ones

[Spartan1]

Acer Veriton M2631G running Windows 7 Professional. Trying to make Factory Default Recovery media using a USB memory stick.  Have tried several different 32Gb formatted USB memory sticks which are all recognised in Disk Management, but the Acer Recovery software only gives the option to recover to DVDs.

Anyone any clues why I can't use USB for this backup?

[IronFly]

Have you formatted to FAT32?

[Spartan1]

Yup, certainly is.  Successfully copied a file to the USB stick whilst it was attached to the Acer.  Oh, and I do realise that the file will get wiped if I am lucky enough to be able to get the Acer Recovery software to work with the USB stick.

[IronFly]

What's your erecovery version?

in this video the USB option is available:

http://youtu.be/RuYHIzrbE2s

[Spartan1]

Version 5.01.3511

[Spartan1]

Just watched that video.  The screenshot at 1:05 shows the options to select the Thumb drive (USB stick).  No such option exists on mine  -  only the DVD drive.  Nothing else shows if I try clicking on the little down arrow...

I actually tried disconnecting DVD drive's SATA cable to see if I could force the Acer eRecovery software to use the USB drive.  No dice, I'm afraid...

[laurent_14]

When you press [F12] Boot menu, which choice have you?

[Spartan1]

Pressing <F12> at boot does nothing  -  just rolls straight into the Windows 7 operating system.  Also, no options re boot menu are mentioned at the bottom of the BIOS screen, only <Del> for BIOS.

 The other thing I noticed in that Acer video ^^ was that the icon and wording was different to mine.  Mine states "Create Factory Default Disc" and the icon does NOT show the USB symbol, only a DVD disk.

[laurent_14]

In the bios setupt utility, you can enable "F12 boot menu". I think it's in boot tab.

[Spartan1]

Ok, done that.  Here's what is listed in the menu when <F12> is pressed:-

Windows Boot Manager

WDC WD20EURS-73TLHYO

KingstonDataTraveler 2.0PMAP

MAT**bleep**A DVD-RAM SW830

The 3rd item is the memory stick I want to use for the recovery...