Desktops & All-In-Ones

[Nate]

The touchpad seems to be unable to communicate with the PC. The touchpad turns on, but the PC doesn't respond. Other keyboards or mice work fine. I believe it is a driver issue. In device manager it lists an Unknown Device with missing drivers. That was not there before this started happening. However, I cannot find drivers for the touchpad anywhere. Ideas?

[Acer-Blayn]

You can try restoring the driver using the instructions at http://acer.custhelp.com/app/answers/detail/a_id/42. If that does not resolve your issue, you may try contacting warranty support for your region to inquire about ordering a new remote.

[The_Vitruvian]

Did you find a solution for this? I am having the same issues.

[copperknob]

I had same problem tried all solutions above apart from purchasing spare nothing worked.

Disconnected every thing then reconnected and rebooted now it is working

[AJCardwell]

So... no fix... ? mine just packed up also!! aswell as my ethernet. 

[Acer-Blayn]

You can try synchronizing the touchpad to see if it resolves your issue. To sync the touchpad, remove it from the system and press and hold the Sync button on the top right corner of the touchpad. While you are holding the sync button on the touchpad, press the Sync button on the USB receiver. The button is small and clear and you may need to use a paper clip to gently press it. You can find an image to locate the USB receiver on the link below.

http://acer.custhelp.com/app/answers/detail/a_id/10564

If this does not resolve your issue, I recommend contacting technical support in your region, as you may have a hardware problem that requires service.