Desktops & All-In-Ones

[AlexU]

The website says that "No RCD available for the entered Serial Number." What am I to do now?

[finlux]

Hi Alex

What version of Windows were you running?

[AlexU]

It's Windows 7, home edition.

[finlux]

If there are no recovery disks available for your Gateway PC, then you can do the following:

1. Go to the Gateway support site, enter the details of your machine, then download the drivers & applications for your model & save them to external memory or burn them to disk.

2. Download the EXACT version of Windows 7 that was on your PC originally (IE, Home Premium x64) here, and burn the ISO image to disk.

3. Insert the Windows 7 disk in your PC & boot from it to install Windows. Follow the on screen instructions. When it comes to entering your product key, use the one supplied with your PC. (It is usually a sticker on the side). Take care entering the number.

4. When Windows has finished installing, you can then install all the drivers & applications from earlier. Finally, you will need to activate Windows and load all your programs & documents back on to it. Don't forget your AV software & Windows updates.

You're then good to go!

[AlexU]

Thanks a lot. I am downloading Windows now and keeping my fingers crossed.

[finlux]

Good luck, and let us know how you get on!