11-25-2013 06:40 PM - edited 11-25-2013 06:40 PM
Can I know some info about your requirement.
1) What is the machine model
2) What is the O/S you are going to install
3) Do you have O/S media (OS DVD)
4) What is the HDD capacity.
Please give me the feedback..
11-26-2013 02:40 AM
Greetings. The model is Aspire 5742z. I have the UUID, serial number,SSNID, and other product info if needed. The HHD is a Western Digital black, 320 GB. The O/S that was loaded on the computer was Windows Vista, which I assumed to be the best one to use as a replacement. When trying to diagnose the problem I ordered recovery material from Acer. This consists of one system disk, 3 recovery disks, and one language disk. These did not work with the old hard drive so I assumed the hard drive needed to be replaced, which is what I am doing now. Can I use these disks to reload the O/S? I have no other disks from Acer.
11-26-2013 10:59 AM
Please try out Recovery disk. Put the 1st DVD and boot from it. Follow the instruction. After complete installation by using all 3 DVD's , It should be load Windows O/S. Please give me the feed back.