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mcampellone
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HELP! - Acer Aspire All-In-One Touch Screen after Windows 8 Pro upgrade

[ Editado ]

Hello Everyone!

 

This is a rather confusing issues and has pretty much **** me off to no end!  I am sure though that some of you may have encountered this already and might have a potential solution?

 

I have an Acer Aspire All-In-One, AZ5101 (Aspire Z5101), with 4GB RAM, etc.

 

Ever since the Developer's Preview of Windows 8 came out, I have been running Windows 8 perfectly.  I have completely uninstalled (each time cleanly) and run the following:

 

Windows 8 Developer Preview, 64-bit

Windows 8 Consumer Preview, 64-bit

Windows 8 Release Preview, 64-bit

 

In ALL cases, EVERYTHING on this PC worked perfectly - INCLUDING THE TOUCH SCREEN.  I never had an issue.

 

So far, so good.  Then, they finally released the Windows 8 Pro official licensed upgrades for download.  I purchased the upgrade, and downloaded it.  Just as in *ALL* other cases, during the upgrade I selected to "keep nothing" of the old system (I never really had any important data on here), and do the upgrade cleanly.

 

Well, after the upgrade was complete, and ALL of the Windows 8 Pro updates were applied through Windows update, I have a system where the screen is crisp and sharp, everything works, and in Device Manager, ALL devices show green and working correctly - NO ERRORS.  HOWEVER - NO TOUCH!!!  No touch screen function at all.  The screen this time around now acts like a standard monitor.

 

I've tried the IdeaCom driver - no luck.  Does ANYONE know (please? LOL) how to get the touch screen to work again?  THANK YOU SO MUCH!  I really appreciate any help you can give.  Microsoft support had NO clue, and no reply from Acer emails! LOL :smileyhappy:

 

Thanks again,

 

Mike

 

[edited to comply with guidelines]

Valued Leader
freeza
Envios: 1.323

Re: HELP! - Acer Aspire All-In-One Touch Screen after Windows 8 Pro upgrade

[ Editado ]

Good day

 

I might have a solution for you. Does it show that there is a Pen and Touch feature available when you check on computer properties, if so, please drop me a Private Message and I will send you a driver that might work.

 

Regards,

Freeza

 

[edited to comply with guidelines]

Member
mcampellone
Envios: 5

Re: HELP! - Acer Aspire All-In-One Touch Screen after Windows 8 Pro upgrade

Thank you so much!

 

I just sent you a private email - Pen and Touch *IS* in the properties! :smileyhappy: :smileyhappy: :smileyhappy:

 

Mike

Member
APACHEMONO
Envios: 9

Re: HELP! - Acer Aspire All-In-One Touch Screen after Windows 8 Pro upgrade

Freeza if you have any driver that can run this thing on Windows 8, please let us know....there's a whole trail of people who are looking for how to make this **bleep** thing work on Win 8. I saw someone really working this thing nicely on Win8 http://www.youtube.com/watch?v=tRVYZybMs7w

 

I've instlaled Win 8 Enterprise and I don't see any Pen and Tablet option in the Control Panel.

Member
APACHEMONO
Envios: 9

Re: HELP! - Acer Aspire All-In-One Touch Screen after Windows 8 Pro upgrade

[ Editado ]

Mike did you get any reply from Freeza? ...I've been scouring all the creeps of internet, no luck at all ...and my Z5600 is just a nice looking machine now with Win 8 but without TOUCH !!...Its says me..."You can't touch this.." ..LOL :smileyhappy:

Valued Leader
freeza
Envios: 1.323

Re: HELP! - Acer Aspire All-In-One Touch Screen after Windows 8 Pro upgrade

Good day See if you have the Pen and Touch in the control panel. I sent you the driver to your email address. Regards, Freeza
Valued Leader
freeza
Envios: 1.323

Re: HELP! - Acer Aspire All-In-One Touch Screen after Windows 8 Pro upgrade

Good day Mike

 

I have sent you the file. Extract using winace application.

 

Regards,

Freeza

Member
APACHEMONO
Envios: 9

Re: HELP! - Acer Aspire All-In-One Touch Screen after Windows 8 Pro upgrade

Thanks Freedom for sending the Drivers but either I couldn't make it work or its not working. Any suggestion you have...? I installed WinAce and extracted those 2 files and ran the Setup...but nothing changed. I don't have the Pen and Touch in the control panel on my ACER Z5600

 

@Mike any luck ..?

Best Regards!

Member
mcampellone
Envios: 5

Re: HELP! - Acer Aspire All-In-One Touch Screen after Windows 8 Pro upgrade

Sorry guys I just got back to check on this. I will pull my email and try it and let you know ASAP.
Member
mcampellone
Envios: 5

Re: HELP! - Acer Aspire All-In-One Touch Screen after Windows 8 Pro upgrade

[ Editado ]

Hello!

 

I just checked all of my email, spam, and deleted items on the Exchange server for the past 3 days and there is nothing that I can find from you.  Can you (or someone else here possibly) PLEASE send the files again to me?  My email address is ****** - I would really appreciate it.  Thank you very much!!!

 

Mike

 

[edited for privacy-removed email address]

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