Desktops & All-In-Ones

[olgeek]

My Gateway FX6831-03 will not boot to windows.  Just shows Gateway splash screen, then freezes.  OS is Win7 64bit w/all MS current updates and virus/malware protection.,  Went on 4-day vacation, and when I tried to turn it on, it would display gateway splash screen, then stop. can't hear anything going on inside.

[Tabbiekatz]

Sounds like the hard drive died. If you open the side of the case, can you hear the hard drive spin?

[olgeek]

It seems to start, but just stops.  I replaced the bios batt CR 2032, but when I checked the old one after removal, it was still good.

[olgeek · Accepted solution]

Problem solved!  An external hard drive,  powered by a seperate power supply, was not powered up, but was plugged into a USB port. When the computer "saw" this "dead" perif, it just stopped - but did not display any problem message.

The good part?  Vaced out all the dust, and replaced the bios battery.  I'm good for at least another 2 yrs  ;-]