Desktops & All-In-Ones

[gregorgmeyer]

Started up my computer this morning and the background was the black Acer logo... all of my custom shortcuts were gone and much more...

I've tired to change the background to classic windows but every time I shut down, it comes back with a black background. any ideas?

[Acer-Tommy]

There's really not much information to enable us to resolve the issue.

What operating system is on the computer?

Do you have any error messages?

Have you recently updated or installed any hardware or software?

[gregorgmeyer]

I'm running windows 7 home premium with a service pack 1 on an Aspire M3970, with an intel Core i3-2100 CPU at 3.10 GHz. 

There are no error messages. 

I think that there was a google update and I've had updates for AVAG, Ad-Aware, and Spybot.

Other than that, I just got up one morning and the screen was black with the Acer logo. I've been able to get the logo to go away, but everytime I change the screen color, the next morning it's black again.

[finlux]

Hi gregorgmeyer

When you say the screen was "black with the Acer logo", do you mean the desktop wallpaper or do you mean the Acer logo when your PC POSTS (IE, switches on)?

Can you post some pictures of the problem? This may help us to understand more clearly...