10-21-2013 06:35 AM
Hello, I have been trying to figure out what is wrong with this desktop for a couple of weeks with no results.
When the desktop is Powered on the hard drive indicator turns red and the CPU fan spin and that's it. With a press of the power button or holding the power button the computer will not turn off.
Thinking that it was a bad board I ordered a replacement and encountered same results. Went with a replacement CPU and same results.
Removed both memory modules and same results on both boards and cups.
Removed cmos battery with same results.
Unplugged hard drive and optical drive same results.
Powered on both boards outside the case from shorting the jumper pins and they both power on with the same results.
Tried with a different power supply and same results.
The only thing I have not tried is with a different stick of memory, but even still no post beeps or anything. Any other suggestions ?
10-24-2013 05:05 PM
Have you attempted to replace the video cable or monitor that you are connecting it to?
Important Links: Global Support Pages | Knowledge Base Articles
Remember to mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will make it easier for others to find the same information. Use the Give Kudos button to offer a thumbs-up for good post content and a pat on the back to the author.
Acer wants to innovate with you! Share your ideas for new or enhanced Acer products and services.