em
11-29-2013
07:26 PM
- editado pela última vez em
11-29-2013
08:17 PM
por
ElizabethS
Hi everyone,
There seems to be a problem with my XC600 desktop. Recently when I tried booting it up, I saw the loading screen with the acer logo and all (the screen works) but after that the monitor screen went black. I tried turning it ON and OFF but that didn't work. Once the screen came back on somehow (i was just clicking everywhere randomly) and I saw I was at the welcome screen. As soon as I logged on though, it went back to black. I left it idle after that and after a bit the screensaver came up (was working a bit sluggish though). Can anyone help me with this? Thanks!
Hope these help:
SNID: [edited to comply with guidelines]
S/N: [edited for privacy]
em 11-30-2013 06:25 AM
Hi 1htmn1
See if it works OK in safe mode. Restart your PC, & as soon as you see the Acer logo continually tap F8 - this will bring up the Advanced Boot Menu. Select the Safe Mode option. If this works OK then do a full scan of your Anti virus & Anti malware programs.
em 11-30-2013 11:02 AM
lol what do you know! This morning I tried booting it up again and everything was back to normal. I've already started the scan as suggested. Hope this doesn't happen again. Thank you for replying finlux!
em 11-30-2013 12:19 PM
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