em 01-05-2014 11:55 PM
I have Windows 7. Ever since I bought this desktop the mouse and keyboard will stop working and I have to shut off the computer at the tower. There is no consistency that I can see. I may have many things open or none. On the internet or not. Working on a document or watching a video.
I am using the mouse & keyboard that came with the desktop. I have tried plugging and unplugging the devices and that doesn't help.
I can go months with it being fine and then it happens again. Really - no consistency!
em 01-13-2014 08:23 PM
It could be the computer or the mouse / keyboard.
Have you attempted to use a different mouse and/or keyboard to see which is exhibiting the behavior?
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em 01-15-2014 08:36 AM
If its a wireless keyboard/mouse sounds like they are faulty just like the ones with Aspire 5600U brand new out the box nothing works
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