04-30-2014 08:38 AM - editado 04-30-2014 08:46 AM
Hi
I am trying to re-install (fresh) Windows 8 x64 on my Aspire G7200 but the install is failing at the setup section, looking for a driver. I suspect the missing driver is the ATI SB600 but I have tried all the drivers I can find.
Disk is set to IDE in bios.
Has anyone else been able to install Windows 8 and can remember the steps?
The sad thing is I have installed windows 8 on this machine before, I just can’t remember how I did it.
Any help greatly appreciated.
Regards
Mark
em 05-05-2014 03:35 PM
Are you installing your own copy of Windows 8, or are you using Acer recovery software? If they are Acer disks, please call our tech support and we will look into getting you another set.
If you are installing a retail copy, I don't really have any suggestions, but maybe other community members will be able to offer suggestions.
Important Links: US Driver Downloads | Knowledge Base Articles | Service Locations
Remember to mark posts that resolved your issue with Accept as Solution.
You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.
em 05-07-2014 11:02 AM
Hi,
It’s a fresh (my retail copy) windows 8 install, same dvd I used to do the original install just missing the drivers.
I am hoping someone else has done this and can remember the steps.
Mark
em 05-07-2014 02:10 PM
Did you try loading all available Windows updates to see if that helps? Other than that, I don't really have any suggestions.
Important Links: US Driver Downloads | Knowledge Base Articles | Service Locations
Remember to mark posts that resolved your issue with Accept as Solution.
You can even mark multiple posts in a single thread. This will make it easier for others to find the same information.
em 05-07-2014 02:14 PM
Can’t do any updates as windows isn’t installed … it’s a driver issue .. I just need to work out which driver is missing for the install to work .. someone out there would have done a clean install on a G7200.. just need to wait for him / her to pop long and share the info.
United States
© 2014 Acer Inc.