em 12-03-2013 05:48 PM
I have a new (refurbished) A5600U and I found the dingle (in the mouse), connected it and now the mouse works, but I cannot get the keyboard to work for the life of me! Am I supposed to have a separate dingle for the keyboard? I don't even see a button on the keyboard to "pair"....please help!
em 12-09-2013 03:02 PM
The keyboard and mouse should be automatically paired to the receiver from factory.
Please contact technical support for assistance with this issue.
Important Links: Global Support Pages | Knowledge Base Articles
Remember to mark posts that resolved your issue with Accept as Solution. You can even mark multiple posts in a single thread. This will make it easier for others to find the same information. Use the Give Kudos button to offer a thumbs-up for good post content and a pat on the back to the author.
em 12-09-2013 04:40 PM
em 01-15-2014 08:45 AM
I have same problem brand new out of box won't work retailer not interested in fixing the problem can Acer replace the usb reciever thingy which i reckon is faulty
United States
© 2014 Acer Inc.