em 01-26-2014 02:52 AM
Hello,
Did my computer give up?
I shut it down yesterday and when I tried to turn it on this is what occurs.
The blue light on the tower comes on (solid blue), I hear the fans running and disk drive noise, but no beeps. The monitor says acer, then no signal and turns off(amber color). Any ideas as to the cause of the problem?
Acer Aspire M3100
Windows Vista
4400+ AMD Athlon 64x2 processor /2GB//320GB/DVDRW drive
I am not very computer literate, so please ask if further information is required. Any help will be appreciated.
Thank You
01-26-2014 06:17 AM - editado 01-26-2014 06:19 AM
Hi Crystal4042
Usually when the computer boots up and there is no beeps, it means the motherboard has an issue or has died - but it could also be a failing power supply.
I think, in the first instance, is to remove all external cables & press & hold the power button for 30-60 seconds. Reconnect the power cable and try to boot.
Secondly, try it with a different power supply. If you're unsure of what to do, see if you can engage help from a friend or family member. Swap out the old supply with a new/borrowed one, ideally the same or greater wattage and then try to boot. If it works OK, then problem solved.
If the problem remains, then we need to look at the board. Reseat things like RAM, graphics cards, etc and check connections. If it still fails to work, you could take it to a PC engineer who can test it for you.
em 01-26-2014 06:46 AM
I was afraid to hear the motherboard may be the issue, but then again I know it's been around long enough. I'll go ahead and try the suggestions that you have mentioned. Thanks so much for your time and reply.
em 01-26-2014 06:47 AM
You're welcome, and let us know how you get on!
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