Desktops & All-In-Ones

[Thomanji]

It is amazing, I just completed a chat with acer support and the guy "Deep" told me acer has a policy to not sell or give replacement DVD's. He tells me I can send the system in. I manage 180 PC's here and never encountered something like this to be blackmailed to send a system in to simply install a recovery partition on a new hard drive. I am absolutely shocked and will proceed to warn companies everywhere from buying Acer products because if thy break you are screwed.

What a shame this is.

 

[edited to comply with guidelines]

[ElizabethS]

There are instructions here on how to purchase recovery  media.