Desktops & All-In-Ones

[PauloGirard]

Having been an Acer fan since I first started working in Tech-sales, I've always made it a point to direct my customers to Acer whenever it seemed to fit their needs. As of late though, I've been having some fairly serious issues with both of my home desktops. Aside from that, it's become increasingly difficult to recommend the Acer product to my customers after seeing the general amount of returns and repairs I've had to deal with for the Touch V5 model. While I would have rathered dealt with this on a personal level with Acer, they no longer list a way for me to contact their customer support center by Email. I would love to have these problems rectified, as I have been losing faith in both Acer's product and brand recently. If anyone could either put me in touch with a moderator, or give me an email with which I can voice my concerns to their customer support center, it would be greatly appreciated. I love Acer, and would love to continue to recommend their products to my customers, but it seems that if this issue is not rectified in some way, I will be unable to do so. Thank you.

[Acer-Tommy]

The easiest way to contact Acer in Canada is through the options listed on this page:

http://www.acer.ca/ac/en/CA/content/service-contact

There is no longer an email contact for support in the United States and Canada.

Unfortunately, you do not specifiy what issues you are having, so I'm unable to give you any direction in that regard.

[PauloGirard]

Thank you for that Tommy, I really do appreciate the assistance in finding this. I appreciate the support that you've given me, at least giving me a way to contact you on a direct level.