em 05-15-2014 10:19 AM
Maio
Hello mario65,
Have you tried pressing F8 repeatedly during the black screen just after turning off your aptop?
You will see Windows Startup menu like in the picture below.
Choose "Safe Mode with Networking" if possible. If it is not possible, choose "Safe Mode".
Do Disk Cleanup from "My Computer", then right click on "Local Disk (C
" and click Properties.
If BSOD still occurs, try to restore your Windows by using Restore Point if you had one.
Since the BSOD is not caused by your hardware, the best way to fix this is by repairing your Windows using Windows System Repair disk.
Regards,
Dio.
United States
© 2014 Acer Inc.