em 04-04-2014 09:07 PM
My AZ1629-UR10P's video quit. Everything is black. During boot-up the "Loss of Signal" screen displays. The machine appears to boot normally, but without any display. Is there a way to replace the video card, or if integrated can I install a secondary card instead. Is there anything I can do or is it toast?
em 04-05-2014 05:52 AM
Hello!
It may not necessarily be the graphics card.
Do you hear any audio? Is there any hard drive activity? If there answer is no, then it may point to a motherboard failure.
Either way, contact your local PC store for a check-over. If it IS only a graphics problem, they should be able to fix it! They may be able to source a replacement mobo if it is that...
United States
© 2014 Acer Inc.