Recovery reason 0x02, recovery OS doesn't work, now what?

Magickjc
Magickjc Member Posts: 1 New User

This is on a Acer Chrome model Parrot Stilt A-C 6844. Chrome OS is missing or damaged. Did the OS recovery, inserted the SD card, powered on, but it still came up to the same Chrome OS missing or damaged message.

 

It is out of warranty, and the Chat person at Google thought that it was a hardware problem.

 

Anyone have any ideas as to what it might be? Don't want to spend more than $50 on it is now two plus years old.

 

Thanks...

Answers

  • billsey
    billsey ACE Posts: 31,621 Trailblazer

    Verify you are doing everything exactly right in entering recovery mode. I you don't hold the buttons long enough or a button isn't working right then it'll never get ready to rewrite the OS. If the storage is broken, which would explain the corrupted OS, then it's likely time to put you shopping cap on and look for a replacement. The process used to fire up a replacement HDD is a bit of a pain, best done by one of the factory service centers. On the other hand, if you can jump through the right hoops to get a reimaged drive ready, you could replace the HDD with a SSD and bump the system memory up to 4GB from the stock 2GB. BTW, the "Parrot Stilt A-C 6844" is actually an Acer C710-2847 model.

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.