R 11 CB5-132T WIRELESS PRINTING ISSUES

Options
teegeepen
teegeepen Member Posts: 3 New User
edited March 2023 in 2017 Archives

new r 11 cb5-132t..works great but cannot get chrome to add a wireless hp printer... i had no problems adding the same printer to my old acer c720... the wireless printer is recognized on the wireless network ..but not in the google cloud print settings..any advise?

 

i have tried a full powerwash, turned  off printer... turned off computer..nothing works.. only pdf is the choice on the cloud... printer  is an hp officejet pro 8610...works wireless on my iphone,toshiba laptop and previous c720  , spoke to tech support and they offered no help... this should be a quick fix. or is an issue with the chromebook itself??

Answers

  • Pssst3
    Pssst3 Member Posts: 47 Devotee WiFi Icon
    Options

    Log in with the same Google account that you used to cloud print from the C720.

     

    Go to

     https://www.google.com/cloudprint#printers

    The printer should be listed there.  

          If not, it needs to be registered with cloud print.

     

    Assuming that the printer is listed, select the printer.

    Click Share.

          If the top line does not say "Anyone with the link has access to the printer", click Change and select that option. Save it.

    Copy the link on the second line. Paste it into a new browser tab.

    Click Add Printer.