HELP!! Acer Chromebook 15 - USB Ports locked and can't open them...

chadanthony2001
chadanthony2001 Member Posts: 1 New User

Brand new out of the box Chromebook 15 and it seems that the USB ports are locked. No USB will go into the ports. I have never seen USB ports be locked out of the box, not to mention I have no clue how to open them despite my googling and searching this forum. Please advise. Any help is much appreciated.

Answers

  • Mary-Acer
    Mary-Acer Acer Crew Posts: 868 Acer Crew

    If you are saying that any USB connector will not push into the port, make sure the USB connector is not upside down. If this is not the issue and you still cannot push a USB connector in the port, please call Acer support for assistance from this link:

     

    https://www.acer.com/worldwide/