Chromebook 14 screen blanking on video playback, flickering

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tipoo
tipoo Member Posts: 3 New User
edited March 2023 in 2017 Archives

I've had the Acer Chromebook 14 for a few months. Ever since I got it, through a few software updates, power washes, going extension free, I've had it freeze up maybe once or twice a week, plus sometimes will go blank for a few seconds during a freeze, then recover and come back.

 

 

I see a few older mentions of this with Chrome builds several versions back, but I don't see much modern follow up, I see this on threads with Chrome 50-54, we're now on 59 and it's still around.

 

 

Seems related to an Intel graphics driver from what I can gather, I dunno though. It can make it frustrating to use though, sometimes the freezes group up.

 

Is Acer/Google aware? Is there a fix incoming? I havn't seen them fess up to it anywhere. 

 

Remember, always alt shift i and submit a report whenever it happens!